Privacy Policy

Your privacy is important to us. It is The Village's policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

The types of personal information we may collect include:

• Name and contact details (e.g., email address, phone number, postal address)
• Booking and transaction information
• Information you provide in your communications with us
• Technical information, such as your IP address and browser type, collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our website
• Process your bookings and payments
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Find and prevent fraud

3. Data Retention and Security

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

4. Cookies

We use cookies to help us improve your experience of our website. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

5. Third-Party Links

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

6. Your Rights

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

This policy is effective as of 1 August 2024.